Refund Policy

 


We offer a 100% money-back guarantee on all products that are defective or damaged during shipping. Just let us know, and we will provide a return address and a replacement or refund as preferred.

Customers will be responsible for paying return shipping costs.

We do not issue refunds if:

  • Your order did not arrive due to factors within your control (e.g., providing the wrong shipping address).

You can submit refund requests within 15 days after the guaranteed period for delivery (30 days) has expired. You can do it by sending a message on our Contact Us page.

Order Cancellation

Due to our fast processing and shipping times, orders can only be cancelled within 12 hours of being placed.

After 12 hours, your order is already being prepared for shipment, and we’re unable to make changes or cancellations once the fulfillment process has begun.

If you have any concerns, please reach out to our support team as soon as possible — we’re here to help.